Little Angels Development Inc.

Childcare Center

CHILDCARE WAITLIST POLICY

Created: September 2016 Updated: March 5, 2026

Purpose

Little Angels Development Inc. (LAD) recognizes the need for

childcare spaces in the community it serves. LAD understands

families need to plan for care in advance and is committed to

maintaining a waitlist practices that are fair, transparent, and

consistent while protecting the privacy and confidentiality of the

children and their family.

 

This policy fulfills the requirements set out under Ontario

Regulation 137/15 of the Child Care and Early Years Act

(CCEYA).

 

General:

  • Little Angels Development Inc. will make every effort to

         accommodate all requests for child registration.

  • Little Angels Development Inc. participates in the

         Wellington-Guelph Child Care Application Waitlist process.

  • When the maximum program capacity is reached, the

         waitlist procedures outlined below will apply.

  • No fee will be charged to families for placing a child on the 

         waiting list.

 

Procedures Receiving a Request to Place a Child on the Waiting

List

Families can submit a waitlist request through the Wellington-

Guelph Child Care Waitlist system at

Wellington Childcare Waitlist.


Placing a child on the Waiting List

  1. Children are added to the waitlist in chronological order based on the date the request is received.
  2. Once a child has been placed on the waiting list, an automatic response will be sent to the family to let them know that the application was received.
  3. Families will be contacted only when a space becomes available.
  4. Families must keep their preferred start date updated in OneHSN. If the preferred start date has passed and care is still required, families must update it monthly.
  5. Families must update their contact information as needed.
  6. Applications with preferred start dates more than three months past will be removed from the waitlist

 

*NOTE: When a childcare spot becomes available, priority is given to families requiring care in that specific month. We do not revisit families whose preferred start month has already passed.

 

Determining Placement Priority

When space becomes available, placement priority will be determined as follows:

  1. Children of staff members,
  2. Children currently enrolled and need to transition to the next age grouping.
  3. Siblings of currently enrolled children,
  4. Returning family members,
  5. Community members


PRIORITY FACTORS: We do not use a numbered or ranking waitlist system. Placement is determined based on the following factors:

  • Alignment of space availability with the families requested start month.
  • Program room capacity/availability
  • Program needs
  • Age group transitions
  • Chronology of waitlist placement.

Because these factors interact, a child’s position on the waitlist is not fixed and may change as program needs and room availability change.


Offering an Available Space

  1. Families on the waitlist will be notified via email when a space has become available
  2. Families must respond within 24 hours. If no response is received, the next family on the waitlist will be contacted.
  3. Families who do not respond within the given timeframe will be removed from the waitlist.

 

Responding to Parent inquries

  • Program Manager will be the contact for parents who wish to inquire about the status of their child’s place on the waiting list.
  • Due to multiple priority factors (age group, room availability, sibling priority, staff priority, and requested start month), LAD cannot provide a numbered or ranked position on the waitlist.
  • Families will be informed whether their application is:
    • Active,
    • Eligible for consideration, or
    • Not yet within the upcoming placement window, based on the Priority Factors outlined in this policy.
  • Information about other children or families will not be disclosed.

 

Maintaining Privacy and Confidentiality

  1. The waiting list will be managed in a manner to protect the privacy of children and families.
  2. Only information specific to the family’s child will be shared.
  3. Information about other children, their placement, or reasoning for placement on the list will not be disclosed.

 

Additional Resources

For further details, please visit the Wellington-Guelph Child Care Waitlist website: www.wellington.ca/childcarewaitlist

 


 


 

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 WAITLIST PRIORITIES All sites:

NOTE: Waitlist priorities typically are first come first serve.   (Supervisor Discretion)

When a space becomes available it is filled on a first come, first serve basis, that meets the space availability date and age requirements. Additional priority factors are considered when placing children on the wait list;
1. Full time requests for staff, current families and duration of care needed.
2. Full time requests for new families and duration of care needed.

 WAITLIST MANAGEMENT

To ensure that families gain access to LAD’s programs in the shortest time possible, the following practices are put in place:

1. The date of registration on the waitlist will reflect the date the form was received.;

2. Families who refuse space when it is offered or fail to return a call within 24hrs will be removed from the wait list;

3. It is the parent’s responsibility to notify of any changes to their contact information.

4. After three months from the date of the required care needed, families will be removed from the waitlist if they have not updated their form they may be removed from the waitlist. 

Once space is available an email will be sent to confirm a tour, families have 24 hours to notify Little Angels Development Inc if they are interested in a tour.  Once the tour has been arranged and the family has 24 hours to accept the space, pay the security deposit and then the registration process will begin.  This fee is returned once a family gives their two-week written notice.  If there is no notice after starting care or if a family does not fulfill their start date the fee is not returned.  Please see Secured Space Retainer information.  Once a space is accepted, it becomes possible to eventually accommodate for more specific needs, for example, changing LAD sites, if there is space available to do so.